# Inbound message regarding customer Identity related messages

When a customer failed to create an order for a specific reason, the status update will be sent to the provided callback endpoint to your server.

Endpoint: POST identityMessage
Version: 0 BETA

## Request fields (application/json):

  - `identity_reference` (string, required)
    ASCII letters, digits, and hyphen only, A unique customer identifier provided by you. This field is required and must be unique for each customer. Please ensure you consistently reuse the same identityReference for repeat interactions with the same customer, allowing us to reliably recognize and associate their identity.
    Example: "c-13344"

  - `status` (string, required)
    | Status                 | Description                                                          |
|------------------------|----------------------------------------------------------------------|
| CUSTOMER_BLACKLISTED   | Customer has been blacklisted.                                       |
    Enum: "CUSTOMER_BLACKLISTED"

  - `status_date` (string, required)
    The date of the status update
    Example: "2023-06-05 19:53:08"

  - `internal_reason` (string, required)
    The internal body for this inbound message containing the reason of the message, this is for internal use.
    Example: "Customer has been blacklisted"

  - `external_reason` (string, required)
    The external reason to provide to your customer via your designated messaging channel.
    Example: "You order could not be processed"


## Response 200 fields